Privacy Policy
Overview
We value your privacy and we are committed to protecting the personal information of our clients in Toronto and across Ontario. This Privacy Policy explains how AquaResist Inc. collects, uses, and safeguards your data when you interact with our website, use our services, or communicate with us.
Information We Collect
To provide our services effectively, we collect several types of information:
– Personal Identification: Name, email address, phone number, and physical home address for on-site service visits.
– Financial Information: Credit and debit card numbers and billing details required to process payments and issue invoices.
– Technical Data: IP addresses and browsing behavior collected through cookies and tracking pixels.
How We Collect Data
We receive information through various channels:
– Online contact forms on our website.
– Direct communication via phone calls, emails, and text messages.
– In-person interactions at our office or during service calls.
– Automated tracking tools like Google Analytics, Meta Pixel, and TikTok Pixel.
Purpose of Data Collection
We use your information strictly for business operations, including:
– Contacting you regarding your inquiries.
– Fulfilling and managing requested services.
– Processing payments and issuing professional invoices.
– Complying with Canadian tax and legal requirements.
– Marketing and remarketing efforts to show you relevant advertisements based on your interests.
Advertising and Tracking
Our website uses tracking technologies required for digital advertising:
– Google, Meta, and TikTok Pixels: These tools help us analyze website traffic and serve targeted ads to people who have previously visited our site.
– Opt-Out: You can manage your ad preferences through your browser settings or via the opt-out tools provided by the Network Advertising Initiative.
Third-Party Sharing
We do not sell your data. We only share information with trusted third parties necessary to run our business:
– Payment processors for secure transactions (including e-transfers and terminal payments).
– Analytics providers to improve website performance.
– Legal authorities when required to meet Canadian government regulations.
Data Retention and Security
We retain your personal information for as long as required by Canadian law or as long as necessary to provide our services. We implement industry-standard security measures to protect your data from unauthorized access or disclosure.
Your Rights
You have the right to access the personal information we hold about you. You may request that we update or delete your data at any time, provided that we are not legally required to keep it for tax or government compliance.
Contact Information
For any questions regarding this policy or to request the removal of your data, please contact the AquaResist Inc. office:
AquaResist Inc. Email: info@aquaresist.com
We will get back to you as soon as possible or send an email response.